Guardianship Organisation Services
- Provide safe accommodation and transportation arrangements to international students during exeat, long leaves, half-terms and holidays while students are in the UK.
- Support in all aspects including academic and well-being during student stay in the UK.
- Liaise with the school and parents about the updates of the school newsletter, student life at campus and performance in extracurricular activities. Give school support in student management when needed and after communication with parents.
- Deal with emergency to guardian’s best knowledge and provide professional advice when can’t reach parents, such as medical emergency, behavioural misconductor temporarily need accommodations with very short notice. When having the chance to communicate with parents, the appointed guardian will explain details to parents.
- Communicate with students frequently via WeChat messages, video phone calls, and school visits when needed and identify potential risks and problems and will inform parents immediately and provide possible solutions.
- Attend school events both online and on-campus including parents’ evenings and other activities, performances, concerts and so on when needed.
- Other fee-paying service also showing students around school and the local places, opening a bank account, assisting in private medical, dental, eye appointment, and other needed tests for international travels, accompanying student for passport renewal, visa application, and other day trips.
- Help to manage student pocket money upon request. Annual expense details will be shared with students and parents. Each expense will request parents’ consent verbally or in writing.
- Keep important documents: passports, visas, BRP, birth certificate, vaccination certificates and others. Inform parents and help the student when need to renew.
- Give consent on behalf of parents ONLY in cases of emergency and ONLY when parents can not be reached.
- Provide academic consultancy and application plans and services for both students and parents on school reports, student current academic level and gap to students and parents dream schools.
- Other fee-paying services if needed: registering and taking student to professional trainings, and competitions, tutorial management, interpretations and translations, taking the student to sit tests and exams, school applications, university applications, and others service parents specified.
UK Based Guardians for Chinese Students
General/child student visa support – providing required documents
Pre-arrival support – providing checklists for documents needs for flight boarding and border checks, essential and desired items for luggage packing via video meetings and WeChat messages
Introduction of UK schools, exams, courses, life, culture, dressing code and behaviour code at school and homestay family
Meet students at airport and arrange transport to take them to school
Arrange homestay accommodation and transport during school holidays and also when students emergently need
Visit, check all documents of homestay families and provide homestay profile to parents and students
24/7 a week emergency service – WeChat video/phone calls or onsite
Liaison – with parents, students and school frequently about students life, study and wellbeing whilst they are in the UK
Bespoke service – accompany students to renew passport, visa, BRP collection, police registration, visa application, open bank account, registration with GP, healthcare support, overseas traveling documents preparations (COVID vaccination pass, PCR test and health QR code)
Family bespoke service – translations, arrange residential programmes, support family travel visa applications, tours and many others